SMRC is one of the few companies in the UAE and Oman that has its own experienced field team to conduct retail audits for multinational companies. Raw real-time data is collected by our field team after which it is analyzed and then reported to clients. SMRC employs iTrack in order to track the progress of employees in real time. iTrack is the all-in-one GPS tracking software solution, that has all essential features including rich web applications, Mobile apps, integration with most GPS trackers, M2M/IoT connectivity, administrator tools, API, and Plugins.
Based on client requirements and projects, tasks are assigned to our field team on the software’s map or timeline. Tasks are primarily managed through this application and can even be changed or reassigned in real time. Dates and times for task completion can be set along with possible delays to determine the amount of work that is completed in a day. Tasks can be later viewed by selected date range, by status, or by tags. SMRC then ensures the set tasks are accomplished and real-time data from locations are captured along with media wherever applicable. This ensures the reliability of the collected data as well as staff performance.